In-Residence Support

Heidi Guercio

Heidi Guercio started with LSU Online & Continuing Education in 2018. She earned her Bachelor of Arts in Theatre concentrating in Literature, History, and Theory and minored in Women and Gender Studies at Louisiana State University. She developed an interest in course design after working as student support for LSU Online. She implements her customer experience skills to create resources that engage and improve the student experience across modalities.

Roland Baker

Roland joined LSU and the FTC in 2018. He has 7 years of experience in Information Technology. Roland holds a Bachelor of Science in Computer Information Systems.

Areas of expertise: Turning Technology, Kaltura, H5P, Moodle

Karina Sanderson-Thorla

Karina Sanderson-Thorla has worked at LSU since 2019 and joined the LSU Online & Continuing Education Design & Development team in 2020. Karina earned her Master of Arts in Adult Education in 2010 from the University of South Florida. In her previous experience in the field of dental hygiene and dental assisting, she taught dental assisting courses and revamped the dental assisting curriculum for blended and online formats. As an eLearning Author, Karina enjoys using her past curriculum design experience and assisting subject matter experts with designing innovative online courses that encourage student learning and engagement.

Greg Brignac

Greg joined the FTC in 2018, but has been employed full-time at LSU since 1996. He holds a Bachelor of Science in Industrial Technology and a Master's in Human Resource Training & Development from LSU.

Areas of expertise: Moodle, Qualtrics, Mac support

Lynn Nahmens

Lynn Nahmens began working at LSU in 2015, and has been in the field of education and educational technology for over 15 years. She has a Master of Science in Instructional Systems and Learning Technologies from Florida State University, and worked in the Faculty Technology Center before joining LSU Online & Continuing Education. In addition to assisting faculty in developing engaging online learning, she supervises all non-credit online courses and programs, working closely with the Continuing Education unit.

Roland Baker

Roland joined LSU and the FTC in 2018. He has 7 years of experience in Information Technology. Roland holds a Bachelor of Science in Computer Information Systems.

Areas of expertise: Turning Technology, Kaltura, H5P, Moodle

Kristen Hernandez

Kristen Hernandez has been at LSU since 2014 serving in various roles. She has been in the field of education and educational technology since 2004. Kristen is proficient in course design, active learning, brain based learning, STEAM, gamification, adaptive learning, prior learning assessments, and accessibility. She earned a Master of Education in Educational Technology Leadership and a Bachelor of Arts in Elementary Education from Southeastern Louisiana University. In her spare time she enjoys singing, hanging out with her friends and family, party planning, watching and playing sports.

Roland Baker

Roland joined LSU and the FTC in 2018. He has 7 years of experience in Information Technology. Roland holds a Bachelor of Science in Computer Information Systems.

Areas of expertise: Turning Technology, Kaltura, H5P, Moodle

Karina Sanderson-Thorla

Karina Sanderson-Thorla has worked at LSU since 2019 and joined the LSU Online & Continuing Education Design & Development team in 2020. Karina earned her Master of Arts in Adult Education in 2010 from the University of South Florida. In her previous experience in the field of dental hygiene and dental assisting, she taught dental assisting courses and revamped the dental assisting curriculum for blended and online formats. As an eLearning Author, Karina enjoys using her past curriculum design experience and assisting subject matter experts with designing innovative online courses that encourage student learning and engagement.

Greg Brignac

Greg joined the FTC in 2018, but has been employed full-time at LSU since 1996. He holds a Bachelor of Science in Industrial Technology and a Master's in Human Resource Training & Development from LSU.

Areas of expertise: Moodle, Qualtrics, Mac support

Courtney R. Hebert

Courtney R. Hebert has worked at LSU since 2017 and has a wide range of experiences in K-12 education, higher education, and educational technology. In her various roles as high school English teacher, technology coordinator, and technology consultant, she has worked to create environments where technology and education merge to create effective learning environments. Now as a Learning Experience Designer with LSU Online & Continuing Education, she focuses on assisting faculty with the design, development, and delivery of online courses and developing professional development opportunities for faculty. Courtney received her Ed.D. in Instructional Systems Design and Technology at Sam Houston State University in 2021.

Phoenix MacAiodh

Phoenix joined the FTC in 2019. He has 20 years of IT experience, has been at LSU full-time since 2010 and has been adjunct faculty in Library and Information Science since 2017. Phoenix holds a Bachelor’s in Humanities and a Master’s in Library and Information Sciences from LSU.

Areas of expertise: Moodle, Panopto, Turnitin

Kristen Hernandez

Kristen Hernandez has been at LSU since 2014 serving in various roles. She has been in the field of education and educational technology since 2004. Kristen is proficient in course design, active learning, brain based learning, STEAM, gamification, adaptive learning, prior learning assessments, and accessibility. She earned a Master of Education in Educational Technology Leadership and a Bachelor of Arts in Elementary Education from Southeastern Louisiana University. In her spare time she enjoys singing, hanging out with her friends and family, party planning, watching and playing sports.

Phoenix MacAiodh

Phoenix joined the FTC in 2019. He has 20 years of IT experience, has been at LSU full-time since 2010 and has been adjunct faculty in Library and Information Science since 2017. Phoenix holds a Bachelor’s in Humanities and a Master’s in Library and Information Sciences from LSU.

Areas of expertise: Moodle, Panopto, Turnitin

Richelle DeCuir, M.Ed.

Richelle DeCuir began working at LSU in 2019, and has worked in the field of K-12 education and educational technology as a teacher, peer mentor, and coordinator since 2000. Richelle has a Master of Education in Educational Technology Leadership from Northwestern State University in Natchitoches, LA and a Bachelor of Arts in English from College of Mount Saint Joseph in Cincinnati, OH. Within her role as a Learning Experience Designer with LSU Online, Richelle assists faculty in creating high-quality online courses experiences. Her specialties include integrating educational technology, differentiated instruction, curriculum development.

Phoenix MacAiodh

Phoenix joined the FTC in 2019. He has 20 years of IT experience, has been at LSU full-time since 2010 and has been adjunct faculty in Library and Information Science since 2017. Phoenix holds a Bachelor’s in Humanities and a Master’s in Library and Information Sciences from LSU.

Areas of expertise: Moodle, Panopto, Turnitin

Heidi Guercio

Heidi Guercio started with LSU Online & Continuing Education in 2018. She earned her Bachelor of Arts in Theatre concentrating in Literature, History, and Theory and minored in Women and Gender Studies at Louisiana State University. She developed an interest in course design after working as student support for LSU Online. She implements her customer experience skills to create resources that engage and improve the student experience across modalities.

Roland Baker

Roland joined LSU and the FTC in 2018. He has 7 years of experience in Information Technology. Roland holds a Bachelor of Science in Computer Information Systems.

Areas of expertise: Turning Technology, Kaltura, H5P, Moodle

Courtney R. Hebert

Courtney R. Hebert has worked at LSU since 2017 and has a wide range of experiences in K-12 education, higher education, and educational technology. In her various roles as high school English teacher, technology coordinator, and technology consultant, she has worked to create environments where technology and education merge to create effective learning environments. Now as a Learning Experience Designer with LSU Online & Continuing Education, she focuses on assisting faculty with the design, development, and delivery of online courses and developing professional development opportunities for faculty. Courtney received her Ed.D. in Instructional Systems Design and Technology at Sam Houston State University in 2021.

Greg Brignac

Greg joined the FTC in 2018, but has been employed full-time at LSU since 1996. He holds a Bachelor of Science in Industrial Technology and a Master's in Human Resource Training & Development from LSU.

Areas of expertise: Moodle, Qualtrics, Mac support

Richelle DeCuir, M.Ed.

Richelle DeCuir began working at LSU in 2019, and has worked in the field of K-12 education and educational technology as a teacher, peer mentor, and coordinator since 2000. Richelle has a Master of Education in Educational Technology Leadership from Northwestern State University in Natchitoches, LA and a Bachelor of Arts in English from College of Mount Saint Joseph in Cincinnati, OH. Within her role as a Learning Experience Designer with LSU Online, Richelle assists faculty in creating high-quality online courses experiences. Her specialties include integrating educational technology, differentiated instruction, curriculum development.

Greg Brignac

Greg joined the FTC in 2018, but has been employed full-time at LSU since 1996. He holds a Bachelor of Science in Industrial Technology and a Master's in Human Resource Training & Development from LSU.

Areas of expertise: Moodle, Qualtrics, Mac support

Richelle DeCuir, M.Ed.

Richelle DeCuir began working at LSU in 2019, and has worked in the field of K-12 education and educational technology as a teacher, peer mentor, and coordinator since 2000. Richelle has a Master of Education in Educational Technology Leadership from Northwestern State University in Natchitoches, LA and a Bachelor of Arts in English from College of Mount Saint Joseph in Cincinnati, OH. Within her role as a Learning Experience Designer with LSU Online, Richelle assists faculty in creating high-quality online courses experiences. Her specialties include integrating educational technology, differentiated instruction, curriculum development.

Greg Brignac

Greg joined the FTC in 2018, but has been employed full-time at LSU since 1996. He holds a Bachelor of Science in Industrial Technology and a Master's in Human Resource Training & Development from LSU.

Areas of expertise: Moodle, Qualtrics, Mac support

Phoenix MacAiodh

Phoenix joined the FTC in 2019. He has 20 years of IT experience, has been at LSU full-time since 2010 and has been adjunct faculty in Library and Information Science since 2017. Phoenix holds a Bachelor’s in Humanities and a Master’s in Library and Information Sciences from LSU.

Areas of expertise: Moodle, Panopto, Turnitin