All students who are approved for enrollment in an Online Distance Learning (ODL) course are expected to know and must abide by all policies. Policies are strictly enforced.
Online Distance Learning (ODL) courses have open enrollment, meaning that students may enroll anytime that LSU Continuing Education is open for business. All enrollments are subject to ODL policies. A student’s enrollment date will be the date on which the student completes the enrollment process by paying all required course fees. The student’s expiration date will be set by the enrollment date; likewise, the bearing of all date-sensitive policies (refund, withdrawal, etc.) will be determined by the enrollment date.
Any student enrolled in a degree program at an LSU System university or Nicholls State University must have the signature of an authorized representative of the student’s dean’s office to enroll in ODL; therefore, all such students must download and submit the College Approval form. Those students are also subject to a College Deadline, a specific deadline imposed by the student’s college.
A high school student who wishes to enroll in an ODL course must have the signature of the principal or counselor on the High School Approval form. All prerequisites and placement requirements apply.
In addition to conditions stated above, approval of the enrollment application is subject to the following conditions:
ODL will reject an enrollment for violation of any of the above. If a student is found to have violated this policy, the student will be dropped from the course and subject to the refund and withdrawal policies.
LSU is a member institution of the National Council for State Authorization Reciprocity (NC-SARA). SARA is an agreement among member states that establishes comparable national standards for interstate offering of postsecondary distance education courses and programs. LSU ODL courses are available to students in every U.S. state through this compact. LSU also abides by state regulations regarding out-of-state providers of distance learning courses and maintains specific information by state about the availability of courses.
A prerequisite is the preliminary requirement, usually credit in another course, that must be met before a course can be taken. Students must meet the stated prerequisite or its equivalent before taking a course. A degree does not count as a blanket equivalent of specified prerequisites; only the specific course or its equivalent satisfies the requirement. It is assumed that students have a high-school diploma or equivalent prior to enrolling in any postsecondary courses (exception: students who are currently enrolled in high school may take beginning-level courses with the permission of their principal or academic counselor).
Concurrent enrollment in a course and any of its prerequisites is not permitted unless specifically allowed in the course description in the current LSU General Catalog. A student must pass a prerequisite satisfactorily before enrolling in a subsequent course.
A student may enroll in multiple courses through Online Distance Learning. No maximum is set. ODL recommends that students carefully consider what is a realistic course load for themselves.
For college credit courses taken through Online Distance Learning (ODL), credit is earned upon successful completion of the course. Credit will be filed in the LSU Office of the University Registrar.
ODL courses may be used for degree credit and can be applied toward the number of credit hours needed to obtain a degree. Acceptance of credits earned through ODL is determined solely by the student’s institution and degree program. ODL makes no guarantee that credit will be accepted to meet a student’s specific degree requirements. Refunds cannot be granted for courses that do not satisfy the student’s degree, certification, or other credit needs. ODL does not offer an external degree program.
Each college on the LSU campus has specific regulations regarding distance-program courses. It is the student’s responsibility to learn about any restrictions prior to enrolling in an ODL course and to abide by any regulations that apply. LSU students are also bound by special requirements in the ODL policy on Enrollments.
To use ODL credit to fulfill degree requirements at another university, a student is expected to obtain approval from the appropriate authority at that institution to ensure that the courses selected will be accepted by that institution. A sample syllabus is provided on our registration site for students and their counselors to review. Upon successful completion of a course, the student is responsible to arrange for a transcript to be sent to the home university. Transcripts must be requested directly from the Office of the University Registrar.
If working toward teacher certification, students are responsible to contact their own state’s department of education before enrolling to ensure that credit will be accepted. Teachers are advised to enroll in ODL courses before the end of the preceding semester or at the beginning of the last semester before certification is desired.
If a student chooses to audit a course, no credit is earned. If you audit a course and successfully complete the course, you may request a certificate. Successful completion is defined as earning a course grade of "C" or better. Requests to audit a course must be received by ODL before you submit your fourth module.
A student may enroll in a course for a second time; however, a student may take the same version of a course no more than twice. If a student chooses to repeat a course, the student must enroll and complete the entire course. No work done under a previous enrollment will count toward the re-enrollment. If a new version of the course has been released, the student must enroll in the new version.
Students who wish to re-enroll in the same version of a course must contact the Online Distance Learnign office. Re-enrollment requires a manual adjustment in the registration system; if not done through the office, the registration will not be complete.
All exams for Online Distance Learning (ODL) courses must be proctored by a proctoring service as specified in your course. The proctoring service allows you to take your exam from anywhere using a computer with web cam, microphone, and a high-speed Internet connection. Students must be able to meet the service’s technical requirements. Students are responsible for all fees charged by the proctoring company for exam proctoring services.
Students should plan in advance to schedule and take their exams. All exams must be completed by the expiration date. Proctor unavailability is not considered grounds for additional time for an extension. No additional time will be granted to accommodate the proctor’s schedule or the student’s ability to schedule or attend an exam session.
Students who need testing accommodations should refer to the Disability Services policy lsited below.
All exams must be proctored, as indicated in the Exam Proctor Policy. All courses require a final exam.
Special accommodations for testing must be made in advance and must be made in accordance with our Disability Services Policy listed below.
LSU grants the instructor of a course the right and responsibility to determine and assign the grade for each student in the course in accordance with University policy. Grades in individual courses will be determined by the grading policy published in the course syllabus. Deviations from that grading policy are not permitted.
An instructor may require incomplete, inadequate, or inappropriate work to be resubmitted. Once an instructor has posted a grade for a module, no work may be resubmitted for a higher grade. If you wish to take a course for pass/fail grading or as an audit, contact our office when you enroll. Pass/fail requests must be received in our office before you complete the fourth module.
The grading system used in Online Distance Learning (ODL) courses is the same as that used in campus courses. Beginning with Fall 2015, LSU’s grading scale evolved to encompass plus/minus grades.
Plus/Minus Grading is required by LSU for all undergraduate, graduate, and professional courses using the A through F letter grading system. The letter grades A, B, C, and D have the suffix plus (+) or minus (-) included to distinguish higher and lower performances within each of these letter grades. The letter grade F does not include the plus/minus distinction.
Grades prior to the implementation date (Fall Semester 2015) remain as they are recorded using the regular A, B, C, D, F grading scale and their respective numerical value (quality points) at that time.
The definitions for letter grades when used in undergraduate courses are presented below.
For more information on grades, see the section “Grading Systems” in the current LSU General Catalog.
Online Distance Learning (ODL) allows students to work on course modules at their own pace; however, the following restrictions do apply:
Assignments that are determined to be incomplete by your instructor will not be graded, but will require resubmission of the work. Such assignments must be resubmitted before you will be permitted to take an exam or receive a final course grade. A blank submission or non-related work is not accepted as an assignment submission. Students will be required to resubmit the assignment. A student may not request a zero in place of submitting a completed assignment.
ODL courses are not a shortcut to completing a college course or earning credit. Students are expected to spend a reasonable amount of time mastering the course material. Each course has the same scope of content as the regular University classroom course. The modules in ODL courses are not meant to be completed in a single study session. A single module is typically the equivalent of one week in a course on campus; the same amount of time and effort should apply to the ODL course. The best learning experience comes from a steady, thoughtful pace in working through the course. A steady, unrushed pace will also provide the instructor with better opportunities to respond to a student’s work.
Online Distance Learning (ODL) courses depend on the use of technology, including student access to an adequate computer, use of the Internet, hardware employed by ODL for maintaining administrative and course data, and appropriate software used by ODL and its students. Students must take into consideration their hardware and software needs before they enroll an ODL course. Students must also take into consideration hardware and software performance when setting and meeting deadlines.
Students are responsible to confirm their ability to meet the minimum hardware and software requirements, including adequate Internet connectivity, before enrolling in a course. These requirements include both the ability to interact with the course management system used by ODL and satisfying the requirements of ProctorU to take examinations. No refunds or other policy exceptions will be granted for hardware and software inadequacy, problems, or failures.
No refunds or other policy exceptions will be granted for time or course work lost because of equipment or other failures. Students are responsible to maintain backups of their course work in case of computer failure. Students must complete and submit all work in accordance with the course syllabus.
ODL information technology (IT) staff can assist students with technical difficulties that originate with our own systems. IT staff cannot assist students with problems or failures in the student’s own hardware or software. Neither can IT staff assist with installation of software. ODL staff may be able to provide clarification on technology-related procedures such as login instructions; however, our staff cannot provide extensive assistance or tutoring in using the technology to access or submit work in your course.
Students enroll in ODL with the understanding that service outages may occur as the result of regular and emergency maintenance on the servers or other technology that underlies our sites. Brief service outages may occur from equipment failures, Internet service failures, and similar unexpected events. Students are responsible to work reasonably in advance of their deadlines to avoid inconveniences caused by routine and brief unpredictable service outages. ODL will announce planned maintenance outages on its website. Extensions, refunds, and other exceptions to ODL policies will not be granted for service outages that occur for maintenance or for brief (shorter than twenty-four hours) unexpected outages. Appeals for exceptions based on longer unplanned outages will be decided on a case-by-case basis.
Students have six months from the date of enrollment to complete a course. Students must complete all work in a course before the expiration date. If a student does not complete the course requirements by the end of the six-month enrollment period, the enrollment will expire, and the student will be dropped from the course. Completing the course requirements includes taking the final exam; therefore, the student must take the final exam before the course expiration. No additional time will be allowed to take the final exam, even if all other course work has been completed.
Expiration of the course results in the student being dropped from the course and a “W” posted to the student’s record. The student is responsible for knowing and meeting his or her expiration date.
An extension of enrollment is available. The extension extends the enrollment period two months. Only one extension is available per course enrollment. Requests for an extension must be received in our office prior to the expiration date to avoid being dropped from the course and receiving a “W” in the course.
Refunds are available under the following conditions and rates:
Student must make a written request for a refund.
A student may drop a course at any time. Record of a dropped or expired course is determined by the following:
Online Distance Learning (ODL) respects the privacy of our students and implements safeguards to protect sensitive personal information and academic records. Under the Family Educational Rights Privacy Act (FERPA), LSU has an obligation to protect student records. Additionally, other laws and regulations require that the University protect sensitive personal information and financial records. ODL and LSU Continuing Education does not sell, rent, or trade your personal information. We use personally identifiable information only for class registration processing or to send you updated information if you request it.
The Family Educational Rights and Privacy Act (FERPA) protects the privacy of the student’s educational records and affords students certain rights with respect to those records. To comply with FERPA, ODL follows Louisiana State University's policy statement on the Privacy Rights of Students (PS-30). Most information about a student may not be released to a third party without the student's written permission. Exceptions under the law include state and federal educational and financial institutions and law enforcement officials. The policy also permits students to review their educational records and to challenge the contents of those records. Some student information (e.g., name, address, e-mail address, telephone number, dates of enrollment, enrollment status, college) is considered public, or directory, information. Students may prevent the release of public information during their enrollment by contacting ODL in writing.
For full details on the University’s implementation of FERPA requirements, please see LSU’s full policy statement (PS-30).
To provide written permission for ODL to release or discuss your academic record with another party, please use the LSU Continuing Education Academic Release Form.
Online Distance Learning (ODL) will make appropriate, reasonable accommodations for students with disabilities. Specific accommodations must be determined by LSU Disability Services or by the equivalent office at the student’s own institution. Accommodations may be permitted for lesson assignments as well as for exams.
Contact information for LSU Disability Services:
Students must request accommodations at least three weeks before they are needed, so that necessary documentation may be obtained and accommodations facilitated. Students must confirm that the test administrator is ready to provide the required accommodation by contacting that administrator prior to the intended test date. If a student chooses to take an exam without the approved accommodation, the exam will be graded and no exam retakes will be allowed. Accommodations cannot be provided after the exam has been taken.
Students in Online Distance Learning (ODL) courses must comply with the LSU Code of Student Conduct. Suspected violations of the academic integrity policy may be referred to LSU Student Advocacy & Accountability (SAA), a unit of the Dean of Students. If found responsible of a violation, you will then be subject to whatever penalty SAA determines and will forfeit all course tuition and fees. ODL reserves the right to deny enrollment to any applicant or to discontinue the enrollment of any student who is in violation of the ODL academic integrity policy.
Students are responsible for completing and submitting their own course work and preparing their own modules. All work submitted in the course modules must be the student's own work unless outside work is appropriate to the assignment; all outside material must be properly acknowledged. It is also unacceptable to copy directly from your textbook or to use published answer keys or the teacher's edition of a textbook.
Unauthorized collaboration constitutes plagiarism. Collaborative efforts that extend beyond the limits approved by the instructor are violations of the academic integrity policy. Students who study together are expected to prepare and write their own individual work for submission and grading.
LSU has very strict regulations regarding the administration of exams that must be carefully followed by proctors and students. Examinations must represent the enrolled student’s own work and must be completed under the supervision of the proctor without the assistance of books, notes, devices, or other help, unless specified otherwise in the exam directions or as part of accommodations approved by Disability Services.
The student must pay for any cost involved in having an exam supervised.
If ODL has any question or concern about the administration of an exam, LSU reserves the right, at its sole discretion, to require a student to retake an examination. If asked to retake an exam, you will be notified within thirty days of the original examination. Grades will be awarded on the basis of the second exam only.
LSU policy provides that all students have the right to make appeals without fear of coercion, harassment, intimidation, or reprisal from the University or its employees; however, it should be understood that capricious charges made by a student against a University employee may make that student liable to charges under the Code of Student Conduct or action through the courts.
If you have legitimate grounds for appeal, you must make your appeal in writing.
Grade appeals should be made only for reasons related to the quality of the work and its assessment. It is unethical and unfair to ask for a grade change for any reason not related to quality of the work. Grades cannot be changed for reasons such as to maintain a certain level of academic standing, to qualify for graduation, to receive or maintain a scholarship, or to be eligible to participate in an organization or activity.
This grade appeal procedure is an academic process designed to provide students with the ability to appeal a final grade only. Interim grades and grades on particular exams, papers, projects, and other assignments may only be appealed to and discussed with the faculty member who assigned the grade.
Deadline for grade appeals
A grade appeal must be made within three months of the date the grade is issued.
Grade appeals must be made in writing. Online Distance Learning (ODL) students should use the grade appeals form. Students must submit the appeal directly to the ODL office, not to the instructor.
Re-evaluation of graded work
If a grade appeal leads to re-evaluation of graded work, grades may be lowered or raised as a result.
A general appeal is a process for appeals other than grade appeals. This process is for students to appeal the application of any regulation, rule, policy, requirement, or procedure as it applies to the individual student.
Deadline for general appeals
A general appeal must be made no later than thirty calendar days after the occurrence of the action that resulted in the appeal.
Appeals must be made in writing. ODL students should use the general appeals form available on the ODL website. Students must submit the appeal directly to the ODL office, not to the instructor.
Online Distance Learning (ODL) will not process in-school deferments. ODL will provide the student with an enrollment verification letter, but can offer no further assistance with the deferment process. LSU has no mechanism for determining when an ODL student will earn college credit for an ODL course and, therefore, no criteria for determining half-time status. LSU has no institutional definition of half-time or full-time study by independent and distance learning.
Reauthorization of the Higher Education Act includes regulations regarding the delivery of distance education to out-of-state residents. The United States Department of Education (USDOE) requires that institutions comply with any applicable state approval or licensure requirements in each state to which distance education instruction is delivered. Institutions must provide current and prospective students with contact information for filing complaints with its accrediting body and the appropriate state agency for handling complaints in a student’s state.
Louisiana State University and A&M College is accredited by the Southern Association of Colleges and Schools Commission on Colleges to award baccalaureate, masters, and doctorate degrees. Contact the Commission on Colleges at 1866 Southern Lane, Decatur, Georgia 30033-4097, or call 404-679-4500 for questions about the accreditation of Louisiana State University and A&M College.
LSU Continuing Education is a member of the University Professional & Continuing Education Association, the Association for Continuing Higher Education, the Association for Distance Education & Independent Learning, the Sloan Consortium for Quality Online Education, the Eduventures Online Higher Education Collaborative, the Education Advisory Board Continuing & Online Education Forum, and the Electronic Campus of the Southern Regional Education Board.
You may file a complaint with LSU's regional accrediting agency, SACSCOC. Information regarding its complaint process can be found on the SACSCOC website in the FAQs or under Policies and Publications.
If you have a complaint about LSU's distance education programs, please contact the appropriate authority in your state. Please review the list of Consumer Complaint Contact Information for each state.
The ODL website represents a flexible program of the current educational plans, offerings, and requirements that may be altered from time to time to carry out the purposes and objectives of the University. The provisions published here do not constitute an offer for a contract that may be accepted by students through registration and enrollment in the University. The University reserves the right to change any provision, offering, or requirement at any time within the student’s period of study at the University. The University further reserves the right to require a student to withdraw from the University for cause at any time. Fees listed on this site are subject to change at any time.