
Discover LSU’s World-Class Online Degrees
Type
Non-Credit
Format
Self-Paced
Modality
Online
Number of Courses
3
Total Contact Hours
69
Total Cost
$1,500
We have all been customers before and appreciate the importance of our experience, in any given setting. The online Customer Experience Management certificate is for emerging leaders who can fulfill organizational goals for exemplary customer service. Participants will become confident in managing customer data and interactions, providing quality improvement processes, and responding to conflicts with positive resolutions.
Today, professionals are expected to be well-rounded and skilled in multiple disciplines, while also having a specialization to stand out. Inspired by famed artist and scientist, Leonardo da Vinci (Mona Lisa, anyone?), LSU Online & Continuing Education is proud to offer DaVinci Certificate programs that fuse technical or business-related knowledge with skill sets gained from the humanities and social sciences.
Unsure if online learning is right for you? Try before you buy with our Geaux for Free course previews.
Customer Relationship Management for Business
Students who successfully complete this course will be able to:
Quality Assurance Essentials
Students who successfully complete this course will be able to:
Positive Conflict Resolution
Students who successfully complete this course will be able to:
The online Customer Experience Management certificate may prepare you for these roles:
The cost for each individual course is:
If you purchase each course in this program individually, the total cost for all three courses is $1,835.
Bundle and save!
Payment is due prior to beginning the course.
View payment options.
Note: Prices are subject to change. Contact an Enrollment Coach to see what savings you may qualify for.
How fast can I complete an online Customer Experience Management certificate?
If you purchase the courses individually, you have two (2) to six (6) weeks to complete each course. If you purchase the Certificate bundle, you will have four (4) months to complete the program.
Courses in the online Customer Experience Management program are also required to complete other programs from LSU Online & Continuing Education. Complete this program and you will already have completed a course required for our:
Some professional certificate programs are also approved to count as credit toward an online degree program through Prior Learning Assessment (PLA).
Contact an Enrollment Coach today to help put you on a personalized path toward your career goals.
This online course requires access to a computer with internet access (Google Chrome and Mozilla Firefox recommended), email, MS PowerPoint, and Adobe Acrobat Reader.
Successful completion of all courses within the program earns you an official LSU digital badge to show off your skill sets. This badge can be used to bulk up your online résumé and showcase your expertise in the topic. Badges are distributed through Badgr. For more information on digital badges, visit the LSU digital badge page. If you have completed this program, request your badge.
Our refund and cancellation policies vary and are subject to change. See the most updated policies.